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My Request for Withdraw Transaction to My Bank Account Has Not Been Finalized, What Should I Do?

If you are making your withdrawal request to a bank other than the banks we have contracted with, check that you have made the request during EFT hours. Your withdrawal requests from non-contracted banks will be made within the EFT hours of the first business day. You can call our customer representatives 24/7 to get support on this subject or you can contact us through the LiveChat application on our website.