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The Cryptocurrency That I Bought Cannot Be Seen In My Assets, What Can I Do?

If the cryptocurrency buying transaction was executed with a limit order, in other words, if a maker order is given to buy it when it reaches a certain price, it is not seen in your crypto assets since the order has not yet been realized, but you can see your that balance in the "Assets" section when your order is realized.If your buy order is an instant taker order at market price, but it still does not appear in your assets, you can contact us via our LiveChat team or our Call Center.